Data Usage & Tracking Policy

Last updated: March 2025

Understanding Our Data Practices

We believe transparency starts with clear explanations. This policy helps you understand exactly how proverentia.com collects and uses information to improve your experience with our financial services platform.

Whether you're managing personal finances or planning business investments, knowing how your data works makes better decisions possible.

Essential Tracking

Required for basic site functionality, security, and providing the financial tools you request. These cannot be disabled.

Performance Analytics

Helps us understand which features serve you best and identify areas needing improvement in our platform.

Personalisation

Remembers your preferences and customises content to match your financial interests and usage patterns.

Marketing Insights

Measures effectiveness of our communications and helps deliver relevant financial education content.

How Tracking Technologies Work

Think of tracking technologies as digital notebooks that remember information about your interactions with our website. When you visit proverentia.com, small files called cookies store data locally on your device, while other technologies collect usage patterns to help us serve you better.

What Actually Happens

Every time you load a page, check your portfolio, or use our financial calculators, these technologies record basic information about that activity. Nothing personal gets exposed — it's more like counting footsteps in different areas of our digital office.

Session Management

Keeps you logged in while browsing between pages and remembers items in your financial planning toolkit.

Preference Storage

Saves your dashboard layout, notification settings, and preferred display options for future visits.

Security Monitoring

Detects unusual activity patterns that might indicate fraudulent access attempts to your account.

Performance Tracking

Measures page loading times and identifies technical issues affecting your user experience.

Types of Data Collection

Essential Information

These tracking methods are necessary for proverentia.com to function properly. Without them, you couldn't access your account, complete transactions, or use our secure financial planning tools.

  • Authentication cookies that verify your login status
  • Security tokens preventing unauthorised access
  • Form data temporarily stored during multi-step processes
  • Error logging to identify and fix technical problems

Analytical Data

We track general usage patterns to understand how people navigate our site and which features prove most valuable. This helps us prioritise improvements and identify confusing areas.

  • Page views and time spent on different sections
  • Click patterns and navigation pathways
  • Device types and browser versions used
  • Geographic regions (never specific addresses)

Your Control Matters

While essential tracking can't be disabled without breaking site functionality, you have meaningful control over analytical and marketing data collection through your browser settings and our preference center.

Enhancing Your Experience

Data collection isn't just about us understanding website performance — it directly improves what you see and how smoothly everything works during your visits.

Personalised Financial Content

Based on which topics you explore most, we can highlight relevant articles about investment strategies, budgeting tips, or market updates that match your interests. Someone researching home loans sees different featured content than someone focused on retirement planning.

Streamlined Navigation

By understanding common user pathways, we position important tools where you'll find them easily. If most people access loan calculators after reading certain articles, we'll add convenient links between related content.

Smart Recommendations

Suggests relevant financial resources based on your browsing patterns and stated interests.

Faster Loading

Optimises content delivery by understanding which features get used most frequently.

Reduced Friction

Minimises repetitive form filling and simplifies multi-step processes you use regularly.

Managing Your Preferences

Browser-Level Controls

Most browsers offer built-in privacy controls that work across all websites you visit. These settings give you broad control over tracking technologies, though they might affect functionality on some sites.

  • Block third-party cookies while allowing first-party ones
  • Clear stored data at regular intervals
  • Enable private browsing modes for sensitive sessions
  • Install privacy-focused browser extensions

Data Retention Periods

We don't keep tracking data indefinitely. Essential security logs are retained for 12 months, while analytical data gets aggregated and anonymised after 24 months. Marketing-related tracking expires after 6 months unless you actively engage with promotional content.

Regular Reviews

Our data practices evolve as technology changes and privacy standards improve. We review this policy annually and notify users of significant changes affecting their privacy choices.

Remember that disabling certain tracking might limit some personalisation features, but core financial tools and account access remain fully functional regardless of your privacy preferences.

Questions About Data Usage?

Our team welcomes your privacy questions and can help explain any aspect of our data collection practices.

Address 7 Early St, Queanbeyan NSW 2620
Phone +61262804718
Email contact@proverentia.com